Patient-provider communication is an integral part of healthcare and the use of texting and e-mail can enhance the quality of care and patient satisfaction. This session will explore the rights of individuals under HIPAA to communicate in their preferred manner and provide guidance on how to decide on an acceptable communication process while preserving the rights of patients. The session will also discuss the 2016 guidance on individual access to information and the proposed changes to access rules.
Attendees will learn about the requirements, risks, and issues surrounding the growing use of texting and e-mail in patient-provider communications and receive a roadmap on how to use these technologies safely and effectively.
Category
Country
